Industry · Dinh H.N. Thong

Main Contributors

Projects from my primary professional work, where I served in a full-time, core role.

2026
New Route - Dynamic Routing

GHN · Senior AI Product Manager · Vietnam 🇻🇳

An AI-powered dynamic routing system leveraging real-time data to fully automate linehaul scheduling across the logistics network. It intelligently optimizes truck dispatching, payload selection, and transit times, while dynamically adapting to volume fluctuations, fleet status, and geographical constraints.

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- AI
- Logistic
EPIC - Smart Assignment and Territorial Digitization

GHN · Senior AI Product Manager · Vietnam 🇻🇳

An AI-powered system designed to intelligently optimize parcel assignment and territorial mapping for couriers, significantly enhancing operational efficiency, increasing driver income, and improving workforce retention.

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- AI
- Logistic
2025
Lexer Serve - The AI-enabled system for Sales Assistants

Lexer · Product Manager · Australia 🇦🇺

Lexer Serve, powered by CDP, revolutionizes in-store experiences. It optimizes customer greetings, guides Sales Associates with engagement strategies, and captures shopping motivations. Comprehensive customer profiles offer insights into visitor quality and sales potential.

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- Product
- Data
- AI
2023
Lexer CDP - The Engine for Omnichannel Customer Experiences

Lexer · Data and Business Analyst · Australia 🇦🇺

The data engine that ingests raw customer information, cleans and merges it, enriches it with external insights, and maintains its accuracy over time so that retail and hospitality brands can make better, data-driven marketing decisions.

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- Big Data
- Insight
2021
FE Credit - Digital Transformation and Automation

VPB SMBC FC · Head of Business Analysis Unit · Vietnam 🇻🇳

Spearheaded digital transformation initiatives that drove improvements in core business areas such as risk management, telesales performance, and advanced analytics

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- Fintech
- Digital Transformation
2018
Social Earning for Enterpise - Capture the movement of non-financial and social value

CCEG · CSR Project Manager · United Kingdom 🇬🇧

Spearheaded the deployment of a blockchain-based system to capture and monitor social value transactions for public procurement in the UK Midlands

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- Blockchain
- CSR

Side Gigs

Work outside my main job — advisory, consulting, and passion projects.

Main Contributors

New Route - Dynamic Routing

EPIC - Smart Assignment and Territorial Digitization

Lexer Serve - The AI-enabled system for Sales Assistants

Lexer CDP - The Engine for Omnichannel Customer Experiences

FE Credit - Digital Transformation and Automation

Social Earning for Enterpise - Capture the movement of non-financial and social value

Side Gigs

TinkTink - Personal Finance Assistant

Arbor - Living Greener with Values